Shopping Centre Duty Manager – Essex
Shift pattern: 4 on / 4 off (days only, 2 x 7am to 7pm, 2 x 10am to 10pm)
Are you looking for your first step into shopping centre management? I’m currently supporting a major retail destination in Essex with the recruitment of a Shopping Centre Duty Manager to join their on-site team.
This could be a brilliant opportunity for someone from a retail, hospitality, leisure, venue, security or customer-facing operations background who wants to make their first move into the shopping centre world!
You don’t necessarily need shopping centre experience. What matters most is that you are confident with people, calm under pressure, customer-focused, and comfortable helping to run a busy, live environment.
The role will involve supporting the day-to-day operation of a major retail destination, working across:
- Customer experience
- Retailer support
- Incident management
- Centre standards
- Security & cleaning coordination
- Service partner support
- General operational delivery
This is a visible, on-the-floor role where you’ll be speaking with retailers, visitors, contractors and on-site teams, helping to keep the centre safe, welcoming and running smoothly.
This would suit someone who wants to move away from traditional retail / hospitality hours and step into a broader operational role within a large, complex retail destination.
Interested? Drop me a message or email me on alec@andersenjames.com
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