We are seeking an experienced and proactive Quality Manager to lead and develop our client’s quality assurance and compliance activities while overseeing HR and Health & Safety functions.
This is a key leadership role responsible for ensuring compliance with regulatory requirements, maintaining management systems, driving continuous improvement, and fostering a positive culture across the organisation.
The successful candidate will work closely with senior leadership and operational teams to ensure that quality standards and Health & Safety performance remain at the highest level.
Key Responsibilities
- Oversee the establishment, implementation, and continual improvement of the Quality Management System (QMS) in line with ISO 9001:2015 requirements.
- Plan and lead effective audit programmes, conduct root-cause analyses for non-conformities, and drive corrective and preventive actions (CAPA).
- Ensure compliance activities are followed and company policies are maintained and regularly reviewed.
- Support the organisation in assessing quality risks and identifying stakeholder expectations.
- Act as the primary point of contact for customer complaints, supplier quality issues, and third-party certification bodies.
- Track quality metrics and provide reports to senior management to evaluate QMS performance and organisational commitment.
- Oversee internal and customer Health & Safety requirements.
- Work closely with senior management and external consultants to ensure compliant HR policies and processes.
About You
- Experience in quality management or quality engineering with a strong understanding of customer expectations and regulatory requirements.
- Ability to balance business objectives with quality and compliance needs while maintaining a customer-focused approach.
- Strong communication and relationship-building skills, with the ability to explain quality requirements clearly and influence stakeholders at all levels.
- Proven ability to build a culture where quality is everyone’s responsibility and to motivate teams to maintain standards and improve performance.
- Analytical and process-driven, with strong problem-solving skills and the ability to identify trends, root causes, and improvement opportunities.
- Able to create concise reports, procedures, and processes.
- Self-motivated, organised, and able to work independently.
- Full driving licence and willingness to travel occasionally.
Desirable
- Internal or Lead Auditor training.
- Health & Safety experience.
What’s on Offer
- Competitive salary, pension, and bonus structure.
- Ongoing training and professional development opportunities.
- Full-time, permanent position, Mon-Fri, 8.30pm until 5pm
Disclaimer
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