INTRO
We are easyJet – a FTSE listed, £multi-billion low-cost airline that serves tens of millions of customers every single year. If you’re reading this, you have probably already been an easyJet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe
.We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low-cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service
.What makes us easyJet? Our Promise Behaviours – we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJe
t.Read on if
- youHave significant experience in an airline or airport operations environment with strong system and regulatory knowl
- edgeThrive in fast-paced, high-pressure environments and are confident making decisions that impact large-scale operat
- ionsAre passionate about continuous improvement and operational excell
- enceEnjoy working collaboratively and influencing stakeholders across multiple t
eamsTHE
TEAMThis role sits within our Gatwick Operations team, reporting to the Director of Gatwick. You will be at the heart of one of our busiest and most high-profile bases, working closely with internal teams, airport partners, and ground handling providers to deliver a safe and efficient oper
ation.T
HE ROLEAs a Senior Ground Operations & Contracts Manager – Gatwick, you will be accountable for the success of the daily operation at our flagship base. Acting as the senior operational representative, you’ll play a critical role in real-time decision making, operational planning, and stakeholder coord
- ination.Act as the senior easyJet operational representative at Gatwick, accountable for operational stability and
- deliveryLead coordination with Gatwick Airport, ground handlers, and the Integrated Control Centre to deliver the daily flying
- programmeOwn A-CDM performance, ensuring timelines and flight plans are optimised and targets are met or
- exceededDevelop and evolve SOPs in collaboration with internal teams and third-party partners to ensure consistent
- standardsIdentify operational risks and lead mitigation plans to protect performance and customer e
- xperienceRepresent easyJet in operational briefings, clearly communicating priorities and req
- uirementsLead the response to operational disruption, making timely and effective decisions under
- pressureDrive a culture of continuous improvement through insight, analysis, and proactive
feedbackWHAT WE’RE L
- OOKING FORProven experience within airline or airport operations with strong operational and regulatory un
- derstandingAbility to assess complex situations quickly and prioritise effectively in a fast-moving
- environmentStrong problem-solving capability with experience in structured or lean e
- nvironmentsExcellent communication skills, able to translate complex information clearly for differen
- t audiencesA collaborative leader who builds strong relationships and empowers others
- to deliverA proactive and resilient mindset with a focus on delivering operational excellence and custom
- er outcomesEligibility to obtain an airside ID pass, including 5-year referencing and backgr
ound checksWHAT YOU’LL G
- ET IN RETURNUp to 30%
- max
- imum bonusPMI7% pension
- contributionsExcellent staff tr
- avel benefits25 days of annual leave +
- bank holidaysAnnual credit towards an ea
syJet holiday
PRACTICALITIESThis full-time role will be based in Gatwick and will be 40 hours per week. We support hybrid working and we spend 60% of our time per month in the office. You may be required to work at other locations in the network with ma
nager approval.REASON
ABLE ADJUSTMENTSAt easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at ma.recruitment@easyjet.com. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility
and accommodation…