Services Sales Lead

Build something, don’t just inherit it.

An exciting opportunity has arisen to join one of the fastest-growing organisations in the global medical imaging sector. We’re looking for a Customer Service Sales Leader to take ownership of a newly created role, helping shape the future of the aftermarket service business across Western Europe. This isn’t a traditional sales management position. It’s an opportunity to build processes, develop a growing team, influence commercial strategy and create long-term customer value as the European installed base continues to expand rapidly.

The Opportunity

Working across Western Europe, you’ll lead the development of the customer service sales function, focusing on:

• Service contract renewals
• Warranty conversions
• Equipment upgrades
• Installed base growth
• Revenue forecasting
• Customer lifecycle management

What You’ll Be Doing

• Leading and developing a small Customer Service Sales team.
• Building a robust pipeline of service contract opportunities.
• Working closely with Service, Sales and Business Partner teams across Europe.
• Driving customer retention and recurring revenue.
• Supporting forecasting and commercial planning.
• Helping develop distributor capabilities across multiple European markets.
• Creating processes that will support the next phase of business growth.

Who We’re Looking For

• Medical Imaging Customer Service Sales
• Field Service Engineers ready to move into commercial leadership
• Clinical Applications professionals with commercial experience
• Service Operations or Aftermarket Sales professionals
• Commercial Managers within healthcare technology

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