Maintenance Technician

About the Role

We are seeking a proactive and skilled Maintenance Engineer to support the day-to-day maintenance and operation of a portfolio of premium serviced office buildings. The successful candidate will ensure all building systems are operating efficiently, maintaining high standards of safety, presentation, and customer service to provide an exceptional workplace experience for occupiers.

This is a hands-on role requiring a strong understanding of building services, planned preventative maintenance (PPM), reactive maintenance, and compliance within commercial office environments.

Key Responsibilities

• Carry out planned preventative maintenance (PPM) across multiple serviced office locations.
• Respond promptly to reactive maintenance requests, ensuring minimal disruption to customers.
• Diagnose and repair faults across electrical, mechanical, plumbing, HVAC, and general building fabric.
• Monitor and maintain plant rooms, HVAC systems, lighting, water systems, fire alarms, emergency lighting, and access control systems.
• Conduct regular building inspections and identify maintenance issues before they become critical.
• Liaise with external contractors and supervise specialist works on site.
• Ensure statutory compliance is maintained, including health and safety regulations.
• Maintain accurate maintenance records using CAFM or helpdesk systems.
• Support office fit-outs, moves, space reconfigurations, and minor refurbishment projects.
• Assist with emergency call-outs and out-of-hours maintenance when required.
• Ensure communal areas, meeting rooms, and customer facilities remain in excellent condition.
• Build positive relationships with occupiers by providing excellent customer service and resolving issues professionally.

Skills & Experience

Essential

• Previous experience as a Maintenance Engineer within commercial offices, serviced offices, property management, or facilities management.
• Good all-round building services knowledge.
• Experience carrying out both planned and reactive maintenance.
• Knowledge of:
• HVAC systems
• Electrical systems
• Plumbing
• Building fabric repairs
• Fire safety systems
• Ability to diagnose faults and carry out repairs independently.
• Strong understanding of Health & Safety legislation.
• Full UK driving licence (if covering multiple sites).

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