Clerical Officer Ulster Hospital

First Choice are currently recruiting a clerical officer on behalf of the South Eastern Health and Social Care Trust, to work within the Appointments Office at the Ulster Hospital.

This is a full-time temporary post, initially required for 3 months, with the possibility of extension.

Working hours will be Monday – Friday 9am – 5pm.

Pay rate: £12.75 per hour.

The successful candidate must be able to display excellent organisational and communication skills, and display a strong ability to work both independently and as part of a team.

Main Duties:

• Manage patient appointment scheduling, ensuring clinics are efficiently organised and waiting times minimised.
• Process appointment bookings, cancellations and rescheduling requests using hospital patient administration systems.
• Handle patient enquiries via telephone and face-to-face, providing clear, professional and compassionate support.
• Maintain accurate and up-to-date patient records in line with NHS data

protection and confidentiality requirements.

• Coordinate with clinical staff and departments to ensure appointment availability and smooth clinic operations.
• Monitor appointment lists and waiting lists, ensuring priority cases were identified and managed appropriately.

What We Need From You

• 4 GCSEs all grade C or above to include English and Maths
• 1 year Secretary experience ( minute taking/ dairy management and coordinating meetings)
• Experience using Microsoft Office

What We Will Offer You

• Weekly pay
• Company pension
• Opportunity to work in the Public Sector

The Next Steps

• Contact Jonny Bill in our Bangor Office
• Apply via the link

First Choice is an equal opportunities employer

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