We are looking for a passionate and proactive Community Engagement Officer to work at the heart of the community. This is a hands-on, people-focused role where you’ll build trusted relationships, deliver inclusive activities, and connect local people to the support, services, and opportunities they need.
You’ll be a visible and approachable presence, working directly with residents, community groups, and local organisations to strengthen connections and improve wellbeing. The role includes planning and delivering activities such as community café sessions, school holiday programmes, and outreach in local venues, as well as working with residents to co-design initiatives that reflect their needs and interests.
You’ll actively engage with the community to understand local challenges and priorities, using this insight to shape and improve programmes. Alongside delivery, you’ll support the coordination and development of community initiatives, monitor participation, gather feedback, contribute to reporting, and help secure funding to sustain and grow activities. You’ll also play a key role in connecting individuals to relevant services and ensuring activities are inclusive, accessible, and welcoming to all.
Core Responsibilities:
- Develop strong, trusted relationships with residents, community groups, and partner organisation
- Act as a visible and approachable presence within the community
- Build links with local services (health, schools, voluntary sector, local businesses) to support partnership working and effective signposting
- Encourage participation from a diverse range of people, particularly those facing barriers
- Follow safeguarding policies to ensure the safety and wellbeing of children and vulnerable adults
Delivering Activities & Programmes
- Plan and deliver inclusive, accessible activities for people of all ages
- Run regular provision including community café sessions, school holiday activities, and outreach sessions
- Work with community members to co-design activities
- Promote wellbeing, confidence, and social connection through all delivery
- Engage with residents to identify needs, challenges, and priorities
- Gather feedback to continuously improve delivery
- Identify individuals or groups needing additional support and connect them to appropriate services
- Support the development of new initiatives in response to community need
- Monitor participation and engagement levels
- Contribute to reporting on outcomes and community impact
- Support funding and grant applications
- Recruit, support, and manage volunteers
Inclusion & Accessibility
- Champion equality, diversity, and inclusion
- Identify and reduce barriers to participation
- Ensure activities and communications are accessible and welcoming
Essential skills:
- Experience working directly with communities or delivering community-based activities
- Strong interpersonal and communication skills
- Ability to build relationships with a wide range of individuals and organisations
- Experience organising and delivering activities or services
- Ability to listen, engage, and respond to community needs
- Positive, approachable, and non-judgemental attitude
- Passion for supporting communities and promoting social inclusion
- Creative and proactive approach to problem-solving
- Ability to work flexibly and adapt to changing needs
- Strong sense of empathy and commitment to equality and diversity
- Maintain professionalism to support users through challenging experiences
Additional Information
- The role involves regular work within community settings, and may include evenings and weekends where required.
- The postholder will work closely with the Steering Group, using their insight to shape delivery whilst maintaining a strong focus on day-to-day community engagement and activity delivery.
Green Team Benefits
- Free Food – You can try our world-famous vegan food after your shift.
- Qualifications – You will have the opportunity to upskill and gain valuable work experience and qualifications (e.g. First Aid, Food Hygiene, etc.).
- Bonus scheme – You will receive a bonus if you are consistent with match day attendance.
Flexibility statement
The fast-moving nature of the company’s business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment.
Founded in 1889, Forest Green Rovers is a football club with a rich history of over 135 years– but we’re at the forefront of something entirely new here. FIFA described us as the greenest football club in the world – it’s undoubtedly true that no other football club in the world has put the environment at the heart of what it does.
We aim to be in the Championship within the next five years – and we’re planning to build a stadium to match those ambitions. Designed by world-renowned architect Zaha Hadid, ‘Eco Park’ will be the only stadium made entirely of wood.
Forest Green Rovers FC promote inclusion and confront and eliminate discrimination whether by reason of age, gender, gender reassignment, sexual orientation, marital status or civil partnership, nationality, ethnicity (race), religion or belief, ability or disability, pregnancy and maternity and encourage equal opportunities.
We welcome applications from all suitably qualified persons.
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