Overview
Mitie is recruiting a Site Security Operation Support Manager to oversee a key client contract in Norwich. The role offers flexible home working, with a requirement to visit the site one to two times a week. It entails a 40‑hour workweek, primarily Monday to Friday, with occasional extras for site visits. The pay rate is £15 per hour.
Key Responsibilities
- Ensure employee welfare checks are completed.
- Schedule staff and manage time‑cards.
- Monitor and deliver the training plan.
- Conduct return‑to‑work interviews.
- Handle any blow‑outs and urgent incidents.
- Prepare and present monthly reports to the client.
- Assist in recruitment of employees in conjunction with the Corporate Security Manager.
- Conduct disciplinary and sickness investigations.
- Oversee staff appraisals, set objectives, support development, and create succession plans.
- Maintain positive relationships with staff, clients, and external partners.
- Act as Duty Manager when the Operations Manager is absent.
Key Requirements
- Full driving licence.
- Front‑line SIA licence.
- At least 2 years of security industry experience (preferable).
- Financial awareness.
- Strong interpersonal skills.
- Proven problem‑solving ability.
- Previous management or supervisory experience.
- Good IT and systems knowledge.
Benefits
Mitie offers a comprehensive benefits package that includes: a virtual GP, financial wellbeing support via the Salary Finance scheme, a flexible benefits platform (Choices) with options such as extra holiday days, insurance, and technology discounts; high‑street discounts through MiDeals; cycle‑to‑work scheme; life cover up to four times your salary; enhanced pension contributions; a save‑as‑you‑earn scheme; and a Mitie Matching Share Plan.
We recognise outstanding performance through the Mitie Stars programme, with monthly cash prizes and a possible top prize of £10,000 at year‑end.
Equal Opportunity Employer
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and require reasonable adjustments during the recruitment process, please let us know.
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