Contract Officer (Highways) WCC624465
Salary range: £42,912 – £49,155 per annum. Salary negotiable depending upon experience.
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP
Hours per week: 36
Contract type: Permanent
Closing date: 10 July 2026
Interview Date: Week Commencing 20 July 2026
The Role:
As Contract Officer for Highways, you will contract‑manage service providers, ensuring delivery is always to a high standard. Your work will directly contribute to enhancing the City Council as the custodian of the Public Realm.
Positive collaboration will be key. You will maintain effective relationships with service providers, internally and externally, and at times work with major stakeholders and politicians.
You will plan and manage the annual planned and preventative maintenance (PPM) schedule, as well as manage reactive works and carry out general maintenance. All outputs must be delivered in accordance with relevant specifications, quality assurance, contractual requirements, and Health & Safety requirements to protect public and staff safety.
You’ll monitor contract performance, identify issues, take corrective action, and refer back to contract terms. You will also validate and audit all payment applications, monitor rates, support compensation, and process Public Realm payment schemes efficiently. Projection documentation will also be prepared. Continuous improvement will be achieved through audits and reviews.
In joining us, you’ll deliver planned, preventative maintenance to a network at the centre of a world city. We are a diverse, close‑knit team and will support your career development.
This is an on‑street role with flexible working and agile working conditions.
To be fit for the role, you’ll have experience managing and delivering on a highways contract – or lighting and drainage. You have worked on contract management, including budget planning and performance monitoring in a public sector environment. You’re confident delivering projects on time and on budget.
Collaborative working is comfortable for you. You work closely with colleagues, understand customer needs and respond promptly in a way that aligns with the council.
You’re able to identify issues and realise improvement opportunities, are proactive at recording, managing and mitigating risks, and have contributed to policy, analysis, advice and briefings in a high‑quality manner.
As a member of our team, you’ll be committed to equality and diversity, open to new approaches, ready to overcome obstacles, and achieve goals. You’re invested in your personal development and encourage others to do the same. You’re happy to provide technical advice and apply this knowledge accurately.
It’s key that you’re able to use Microsoft packages Word, Excel and PowerPoint to a good standard.
You hold – or are working towards – recognised professional qualification or appropriate membership of a professional institute. Relevant experience alone works too.
Westminster City Council is committed to supporting Care Leavers into the workplace. Care leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.
What We Offer:
- Flexible working patterns and Agile working.
- Disability Confident Employer – reasonable adjustments are made to accommodate declared disabilities.
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