Service Desk Analyst – ITIL & O365 Specialist

Company: HC-One Ltd.
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Job Description:

HC-One Ltd. is seeking a Service Analyst to provide technical support for staff across care homes and remote locations. You will manage incidents, ensuring resolutions align with ITIL Best Practices while maintaining excellent customer service.

Qualified candidates will have a Level 3 IT Qualification and at least two years of tech support experience. The position comes with numerous benefits including annual leave and access to wellness programs.

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Posted: July 2nd, 2026