Engineering & Building Performance Coordinator
Location: 22 Bishopsgate, London
Reporting to: Senior Engineering Manager
Service Partner: Interface with Hard Service Maintenance Provider, Lift Maintenance Provider, Fabric Provider
What this job involves
22 Bishopsgate is an iconic architectural statement with intricate, cutting‑edge systems that redefined how property is designed, operated, and experienced. As we continue that journey, you will be part of an exceptional organisation that constantly challenges industry norms and pioneers the future of commercial real estate. This is your opportunity to contribute to something truly extraordinary.
You will translate complex data into performance conversations and hold contractors accountable for results while maintaining information integrity and a safe, compliant approach. The role is a foundation for a career in technical management and strategic property leadership.
You will provide technical assurance to the managing agent, ensuring every engineering decision and maintenance intervention contributes to an environment where occupiers thrive, systems excel, and our building continues to set new standards for operational brilliance in commercial real estate.
What your day to day will look like
- Planning & Execution
- Review high‑level and detailed contractor performance dashboards to identify trends and anomalies for discussion from a client perspective.
- Provide regular feedback to contractors on performance and communicate improvement opportunities.
- Issue combined team performance reporting for senior leadership to understand building performance data metrics.
- Work with specialist service partners on areas requiring deeper investigation and formal reporting.
- Ensure that all engineering information is up to date and structured to support a data‑led environment.
- Health & Safety
- Manage the day‑to‑day operation of the Permit to Work system from issuance to closure from an engineering perspective.
- Conduct a schedule of on‑site safety audits to ensure contractors adhere to approved RAMS and provide due diligence as part of the managing agent oversight.
- Investigate all incidents from an engineering perspective and build a programme of continuous improvement.
- Budget & Financial Management
- Produce the monthly analysis of service partner cost reports against the budget, providing variance commentary.
- Ensure the end‑to‑end purchase order process for the engineering team is well reported on, from creation and approval to final reconciliation against invoices.
- Governance
- Coordinate the engineering statutory compliance programme for the engineering team, ensuring data is available and meets expectations.
- Ensure a full set of risk assessments is fully maintained for the engineering function.
- Ensure all contractor certification is received, validated, and filed correctly post‑inspection.
- Stakeholder Management
- Act as a point of contact for all day‑to‑day communication with technical service partners and consultants.
- Ensure engineering matters are communicated to occupiers and all other stakeholders in a timely manner, working with the operations and culture team to meet required standards.
- Manage the flow of information between project teams and M&E contractors, ensuring alignment during change works and ongoing engineering operations.
- Resource Optimisation & Service Partner Leadership
- Schedule monthly technical performance meetings with service partners.
- Ensure reports fully report on performance using specific measures and include labour.
- Manage contractor performance against contractual SLAs and KPIs, issuing formal notifications of performance.
- Innovation & Future Planning
- Actively seek emerging engineering and smart building solutions for commercial viability and potential ROI.
- Support the development and writing of business cases for technology pilot projects.
- Sustainability
- Interpret high‑level and detailed energy reports from the building and ensure data accuracy and timeliness.
- Support the SEM engaging with occupiers to optimise their consumption.
- Ensure each of the service partners delivers on their ESG commitments, keeping waste to a minimum.
Skills & Experience Required
- Good basic education.
- Experience in maintenance delivery or engineering principles.
- Genuine interest in developing a career in engineering.
- Highly organised and structured in approach to work.
- Desirable engineering qualification or working towards an engineering qualification.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – please email HRSCLeaves@jll.com. This email is only to request an accommodation. For additional general recruiting inquiries, please visit our Contact Us page.
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