Customer Business Manager

Overview

We are recruiting for an exciting and unique opportunity within the Civil Aerospace Customer and Business Development team for a Customer Business Manager (Level C).

Responsibilities

• Act as key interface representing the Customer business across the enterprise.
• Work closely with the Chief Customer Officer on priorities such as improvement activities, business communications, team engagement, and key issues.
• Manage business priorities with sponsors and report KPIs across all levels of leadership.
• Coordinate and develop commercial excellence initiatives to drive business growth and profitability.
• Distill complex narratives into simple, meaningful communications to engage and align senior leadership.
• Coordinate with other Civil Aerospace and Group Divisions on key topics affecting customers and commercial optimisation.
• Manage Customer and Business Development Leadership Team governance and key meetings for Strategy, Performance and Change topics.
• Serve as a liaison for the Chief Customer Officer within the Customer Team and Business Development Team.

Qualifications

• Demonstrable leadership expectations and ability to influence and collaborate across all levels of leadership.
• Strong customer orientation, influencing skills, and excellent communication skills.
• Ability to read situations and act accordingly with strong presentation skills.
• Team player capable of leading projects and working in ambiguous, fast‑paced environments.
• Self‑starter willing to develop deep and broad experience.
• Keen interest in learning about Customer and Business Development space.

Benefits

• Competitive salary, bonus, employee support assistance, and employee discounts.
• Generous annual leave and retirement savings through Rolls‑Royce Retirement Savings Trust.
• Group Life Assurance providing a lump sum benefit, Income Protection insurance, and GP access.
• Share purchase plan with Matched Shares promotion.

EEO Statement

Rolls‑Royce are committed to being a respectful, inclusive and non‑discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

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