Location: Lewisham, LondonWorking Hours: 37 hoursContract Type: PermanentSalary: £35,920.00 – £51,640.00 per annum
Salary reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, and more independent lives? Join Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the Role
We are seeking an experienced, talented, and passionate Service Manager to lead our dynamic, fast-paced, and growing young people’s drug, alcohol, and sexual health service. Based in the vibrant London Borough of Lewisham, you will play a key role in shaping high-quality support for children, young people, and families.
What You’ll Do
- Provide strategic leadership and day-to-day management for the service.
- Develop and maintain strong partnerships with key stakeholders, providers, and community organisations.
- Ensure delivery of high-quality, evidence-based models of care to young people, children, and families.
- Lead, motivate, and support a team of skilled staff, ensuring effective supervision and guidance.
- Ensure compliance with all statutory, regulatory, and safeguarding requirements.
- Foster a culture of continuous improvement, innovation, and high performance.
To Succeed in This Role, You’ll Need
- A relevant professional qualification in health, social care, or a related field.
- Experience delivering models of care to young people, children, and families affected by substance misuse.
- A proven track record of leadership, staff management, and delivering high-quality services.
- Excellent communication skills with the ability to build strong relationships with stakeholders and service users.
- Strong analytical and problem-solving skills, with the ability to interpret data and shape effective service strategies.
- Solid knowledge of the substance misuse sector and the wider health and social care landscape.
What We Offer
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and Accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme – all applicants are welcome and adjustments can be made to enable fair participation.
To apply, please email recruitmentteam@waythrough.org.uk.
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