Director, Applied AI Transformation – Travel & Hospitality

We’re looking for a Director, Applied AI Transformation – Travel & Hospitality to join our team across Europe in a hybrid or remote working mode. In this role, you will lead applied AI and agentic transformation for global travel and hospitality organizations including airlines, hotels and travel platforms, acting as a trusted advisor to senior executives and delivering enterprise-scale AI solutions that create measurable business impact in a dynamic and highly service-driven industry.ResponsibilitiesDefine and execute applied AI and agentic transformation strategies for travel and hospitality clientsProvide strategic advisory to C-suite leaders on AI adoption, commercial impact and digital transformationLead presales efforts including opportunity shaping, value quantification and business case creationFacilitate workshops to transform complex challenges into actionable AI use casesDrive enterprise-wide AI adoption and guide change management to maximize value deliveryOversee cross-functional teams delivering AI and agent-driven solutions from concept to productionMaintain practical expertise in large language models, orchestration frameworks and multi-agent systemsEnsure AI solutions comply with security, compliance and scalability requirements for global hospitality operationsBuild and mentor EPAM and client teams to strengthen AI capabilitiesMonitor innovative trends and promote EPAM’s leadership in applied AI for travel and hospitalityRequirements10+ years of experience in travel and hospitality with senior roles in transformation, product or technology innovationStrong understanding of industry economics including guest experience, loyalty systems and distribution modelsProven experience advising senior executives on AI-driven innovation and organizational adoptionHands-on applied AI expertise including large language models, multi-agent systems and RAG frameworksFamiliarity with leading AI platforms such as OpenAI, Anthropic, Microsoft AI and hyperscalers (AWS, Azure, Google Cloud)Ability to originate and secure AI transformation programs through presales engagement and strategic planningProven track record in building and managing global, cross-functional teams in complex environmentsExcellent communication and stakeholder management skills for executive-level engagementAdvanced degree in Computer Science, Engineering or Business; MBA preferredAbility to travel as requiredWe offerEPAM Employee Stock Purchase Plan (ESPP)Protection benefits including life assurance, income protection and critical illness coverPrivate medical insurance and dental careEmployee Assistance ProgramCompetitive group pension planCyclescheme, Techscheme and season ticket loansVarious perks such as free Wednesday lunch in-office, on-site massages and regular social eventsLearning and development opportunities including in-house training and coaching, professional certifications, and coursesIf otherwise eligible, participation in the discretionary annual bonus programIf otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program#J-18808-Ljbffr…