Senior Technical Support Engineer – Incident Lead & RCA

Company: Magnet Forensics
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Job Description:

Magnet Forensics in the United Kingdom is looking for a Senior Technical Support Engineer to provide expert-level support and resolve complex customer issues. This role involves collaboration with Engineering and Product Management to enhance product quality and support effectiveness.

The ideal candidate has over 5 years of experience in technical support or systems engineering, coupled with strong communication skills and a customer-first mindset. Benefits include generous time off, competitive compensation, and healthcare offerings.

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Posted: July 3rd, 2026