Creative Artwork Production Manager (12-month fixed term contract)

The Creative Artwork Production Manager (12-month fixed term contract) leads the artwork production team in delivering high-quality creative assets across all print channels and touchpoints. This role bridges the gap between creative design vision and technical execution, managing the end-to-end production workflow from approved design concept to final artwork delivery.

Key Responsibilities

Artwork Production Management

• Oversee all aspects of artwork production across print, point-of-sale, and multi-channel campaigns
• Manage artwork production workflows, timelines, and resources to ensure on time delivery of all creative assets.
• Allocate and brief work across the artwork team based on skills, capacity, and project priorities
• Proactively chase and secure artwork briefs ahead of scheduled artwork start dates, ensuring the team has everything they need to hit the ground running without delays
• Lead daily production meetings to review progress, priorities, and blockers. Hold the artworkers accountable to agreed timelines and ensuring delivery commitments are met
• Maintain and update artwork project boards on Monday.com, and project trackers, ensuring all tasks, timelines, and status updates are current.

Technical Excellence & Quality Assurance

• Manage the QC process, ensuring final artwork is reviewed for technical accuracy, brand compliance, and production readiness before client sign off
• Ensure all artwork meets technical specifications and output requirements, coordinating with the team to resolve issues before production
• Stay ahead of emerging technologies, software updates, and industry best practices, bringing innovation and efficiency to the team
• If required, act as technical liaison with printers and suppliers, resolving production challenges quickly and effectively

Team Leadership & Development

• Lead, mentor, and develop the artwork team, fostering a collaborative, high performance culture where people are motivated to do their best work and embrace change
• Coach team members through regular 1-1s, performance reviews, and career development discussions, setting clear objectives and driving continuous improvement
• Identify skills gaps and coordinate training on new software, techniques, and production methods, promoting knowledge sharing and best practice across the wider ITG team
• Onboard and integrate new team members (permanent, PAUG and freelance) effectively

Reporting Management

• Provide monthly performance data on artwork delivery volumes, right-first-time rates, and turnaround times to measure team effectiveness
• Feature a monthly project spotlight in reporting that showcases the artwork team’s expertise, innovation, and delivery excellence, demonstrating the value they bring to the client

Qualifications

• Outstanding attention to detail with uncompromising quality standards
• Excellent organisational and time management skills with ability to handle multiple priorities
• Strong communication skills, both written and verbal, with ability to translate technical concepts
• Problem solving mindset with creative approaches to production challenges
• Ability to work under pressure and meet tight deadlines without compromising quality
• Diplomatic and collaborative approach to stakeholder management
• Passion for design excellence balanced with commercial and practical awareness
• Proactive and solutions oriented mindset with ownership mentality
• Adaptability and resilience in dynamic, fast changing environments

Perks at ITG

• Time off that works for you – 25 days’ holiday + bank holidays, a paid Wellbeing Day, flexible bank holidays to honour cultural or religious observances, and the option to buy or carry over up to 5 extra days.
• Flexibility & lifestyle – Smart Working with up to 40% from home, and after 12 months, the option to work from abroad for up to 90 days a year.
• Family & life milestones – Enhanced family friendly leave, 3 extra days for your wedding/honeymoon, and an Employee Assistance Programme whenever you need support.
• Financial perks – Pension scheme, Corporate Medical Cash Plan, electric car salary sacrifice scheme, and tax-efficient payroll giving to your favourite charities.
• Growth & recognition – Funding for professional qualifications, monthly Employee of the Month awards (£250 bonus), and referral bonuses of up to £1,500.
• Community & wellbeing – Regular Wellbeing Workshops, 30+ Wellbeing Champions, a paid Volunteer Day, and an online perks platform with discounts on top brands, days out, and gym memberships.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

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