Job Details
Organisation: Leicestershire County Council
Work Location: Beaumont Lodge, Leicester LE4 1EF (with travel across Leicestershire & Rutland)
Salary: £32,070 – £34,359 per annum (Pro rata for part time) Pay award pending
Working Hours: 25 Hours per week
Contract Type: Permanent
Closing Date: 12th July 2026
Interview Dates: 29th & 30th July with informal team meet the week before TBA
About the Role
An exciting opportunity has arisen to join the Multi Agency Travellers Unit (MATU), working collaboratively to support Gypsy, Roma and Traveller (GRT) communities across Leicestershire, Leicester City, and Rutland. This is a varied and rewarding frontline role, offering the chance to work directly with individuals and families to improve access to services, promote community cohesion, and respond to a wide range of social, housing, and welfare issues. The post is largely community-based, requiring regular outreach work: on caravan sites, at temporary unauthorised encampments, and in clients’ homes.
Key Responsibilities
- Build and maintain effective relationships with GRT communities, promoting trust and encouraging engagement
- Undertake regular welfare visits to sites and encampments
- Support the management of Council-owned caravan sites as required
- Work collaboratively with partner agencies – including housing, health, education, police, and social care – and provide advice, advocacy, and signposting to help individuals access appropriate services
- Contribute to coordinated responses to unauthorised encampments in line with relevant legislation and policy
- Identify and respond appropriately to safeguarding and welfare concerns
- Maintain accurate records and contribute to reporting, case management, and service monitoring
About You
- NVQ 4 or equivalent in a relevant subject, or equivalent experience with evidence of achieving results and a mature approach to handling sensitive problems
- Experience working with individuals facing challenging circumstances in a sensitive, professional manner; strong communication, negotiation, and conflict resolution skills
- Knowledge of Safeguarding / Child Protection legislation, processes and practices
- Ability to work proactively to remove barriers and improve access to services; understanding of partnership working and multi‑agency approaches
- Resilience and sound judgement when working in complex or sensitive situations
- Experience in a local authority, housing, enforcement or community-based role would be advantageous
- Knowledge or experience of Gypsy, Roma and Traveller communities would be useful but is not essential
Equality, Diversity and Inclusion
Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer. This post is covered by Part 7 of the Immigration Act (2016) and therefore fluent English is an essential requirement.
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