Prison Support Role (Hiring Immediately)

Company: HM Prison and Probation Service
Apply for the Prison Support Role (Hiring Immediately)
Location: Erlestoke
Job Description:

Job Description

Prison Support Role 

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HMP Erlestoke 

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£30,491

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His Majesty’s Prison and Probation Service. 

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An extraordinary job. Done by someone like you.

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As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.

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Someone like you 

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You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you.

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Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.

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As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running.

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An extraordinary job

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In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons. 

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Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally.

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The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.

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What you can expect from us:n You’ll be given great training and opportunities for progression and development.

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  • annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro-rata basis)
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  • 9 days bank, public and privilege holidays
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  • access to a paid Level 2 apprenticeship in customer service
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  • access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme
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If this sounds like you, apply now. 

Posted: July 4th, 2026