Company Description Archway Facilities – Commercial Cleaning Services specializes in commercial, venue, retail, medical, and school & educational cleaning across Exeter and the South West of England. The company partners closely with clients to design bespoke cleaning and maintenance packages that fit each site’s specific requirements. A trained, friendly, and reliable team is committed to delivering high-quality services that promote clean, safe, and healthy environments. Archway Facilities focuses on maintaining consistently high standards of cleanliness and hygiene, aiming to not only meet but exceed client expectations.Role Description The Commercial Cleaning Area Manager for Exeter and the South West is a full-time, hybrid role, based in Exeter with some flexibility for working from home. This role is responsible for overseeing cleaning operations across multiple client sites, ensuring service delivery meets contractual standards and agreed specifications. Day-to-day tasks include scheduling and supervising cleaning teams, conducting site inspections, monitoring performance, and resolving operational issues promptly. The Area Manager will liaise with clients to understand their requirements, manage contracts, support business planning for the region, and implement improvements to enhance efficiency and quality. The role also involves managing resources and budgets, ensuring compliance with health and safety protocols, and providing coaching, guidance, and performance feedback to team members.Qualifications
- Candidates should possess strong Analytical Skills to review performance data, identify trends, and support decision-making.
- Candidates should possess Commercial Management and Business Planning skills to manage budgets, support growth, and optimize service delivery.
- Candidates should possess Team Management skills to lead, motivate, and develop cleaning staff across multiple sites.
- Candidates should possess Contract Management skills to oversee service agreements, maintain client relationships, and ensure compliance with contractual obligations.
- Relevant experience in facilities management, commercial cleaning, or a related service industry is beneficial.
- Strong communication and interpersonal skills, with the ability to build trust and collaborate with clients and colleagues.
- Good organizational and time-management abilities, including managing multiple sites and priorities effectively.
- Knowledge of health and safety standards and cleaning best practices; a valid driving license and flexibility to travel between sites are advantageous.
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