Customer Identity and Access Management Consultant
Location: Flex-Hybrid Working (Few Days Per Month in a UK-Based Office)
Salary: Up to £60,000 + Package
We’re looking for a CIAM Consultant to join a growing digital identity team, helping organisations deliver secure, seamless customer experiences through modern Customer Identity & Access Management solutions. This is an excellent opportunity to work on large-scale identity programmes, partnering with clients to design and implement solutions that balance security, usability, and scalability.
What You’ll Be Doing
- Designing and implementing Customer Identity & Access Management (CIAM) solutions.
- Working with clients to translate business and customer experience requirements into scalable technical designs.
- Delivering modern digital identity solutions that support large user populations.
- Collaborating with architects, engineers, and business stakeholders across complex programmes.
- Advising clients on CIAM best practices, regulatory requirements, and emerging identity trends.
- Exploring modern authentication technologies including biometrics, passwordless authentication, and AI-driven fraud detection.
- Supporting the delivery of digital identity and IAM projects across a range of industries.
- Contributing to innovation, new service offerings, and the growth of the wider CIAM practice.
What We’re Looking For
- 3+ years’ commercial experience in Identity & Access Management or Customer Identity & Access Management.
- Strong understanding of authentication, authorisation, federation, and modern identity concepts.
- Hands-on experience with CIAM platforms such as Okta, ForgeRock, Ping Identity, Transmit, or Azure AD B2C.
- Experience delivering technology solutions in client-facing or consulting environments.
- Ability to communicate complex technical concepts to non-technical stakeholders.
- Understanding of GDPR, UK Data Protection requirements, and their impact on customer identity solutions.
- Strong analytical and problem-solving skills.
- Experience managing multiple priorities and workstreams.
- Exposure to Zero Trust, adaptive authentication, API security, or wider identity security frameworks would be advantageous.
- Experience integrating CIAM platforms into enterprise environments is desirable.
If you’re a CIAM Consultant who enjoys designing secure digital experiences and helping organisations modernise their identity capabilities, apply today.
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