Apply for Solutions Architect at Mitie in Gloucester, ENG, GB. This full‑time on‑site position offers great opportunities for career growth. Job title: IT Solutions Architect. Based from: Gloucester.
The role: As the IT Solutions Architect you will be responsible for providing solution ownership and guidance during the sales process through the identification and clarification of a customer’s technical and business requirements and applying them to the design of value‑based propositions using the GBEC approved solutions. You will also be responsible for the overall quality of the client solution, working with delivery and support where required, to deliver supportable, scalable solutions for our customers. You will be the technical owner of all the customer design solutions they have scoped and designed through the sales cycle and it is your responsibility to provide a clear handover into the GBEC delivery teams to help ensure effective delivery and support throughout the customer’s lifecycle.
Duties and Responsibilities
- Providing high level and detailed technology solution designs
- Supporting sales and bid teams with opportunities, dealing with ad‑hoc requests to tight deadlines
- Agreeing the design solution plans with the lead BDM and designer
- Reviewing the technical solution designs with suppliers to ensure the designs are spec and manufacturer compliant
- Handing over the project brief to the projects team
- Estimating costs and preparing business cases for IT solutions, considering infrastructure, licenses, development and support for client solutions
- Maintaining awareness and researching new technologies that GBE Converge can provide to existing or new customers
- Providing technical expertise on any key client projects or support work
- Providing pre‑sales support to GBE Converge
- Providing excellent and effective customer service at all times
- Ensuring all paperwork relating to design is accurately completed and submitted in line with the sales to projects handover process
- Ensuring that system designs satisfy quality standards and procedures
- Adhering to the company technology stack onboarding process
- Developing sales presentation material
- Any other tasks requested by your line manager
Person Specification
Essential
- Implementing and administering Cisco Solutions (CCNA) credential and Cisco Certified Network Professional (CCNP)
- Over 2 years’ experience working in technical solutions or similar role
- Experience in assessing a broad range of information solutions and products
- Excellent communication skills, both written and verbal
- Ability to explain technical concepts to different audiences
- Strong critical thinker with problem solving aptitude
- Excellent organisational skills
- Experience in troubleshooting enterprise level environments
- Willingness to learn new skills in a fast‑paced environment
- Comfortable working within a team or using own initiative
- Good customer service skills and have experience in providing customer service
Desirable
- Aruba Certified Design Professional (ACDP)
- Cisco CCIE qualified
- Microsoft Certified Azure Solutions Architect Expert
- HPE ATP – Hybrid IT Solutions V2
- Wireless surveying – Ekahau Design
Working Conditions
The Solutions Architect role is primarily an office‑based role; however, national travel will be expected to attend off‑site customer meetings and workshops nationally as required. There will be long periods of working in front of a VDU with regular breaks common. The role requires that you will be available to work evenings, weekends and bank holidays on request.
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