frog – Consultant/Senior Consultant – Data Science (Customer Data)

Company: Capgemini
Apply for the frog – Consultant/Senior Consultant – Data Science (Customer Data)
Location: London
Job Description:

Why Join frog?

Since June 2021, frog is part of Capgemini Invent. frog partners with customer‑centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We’re inventing the future of customer experiences by delivering market‑defining business models, products, services, brand engagements and communications.

Joining frog means you’ll be joining the “pond,” a global network of studios, each with a thriving in‑person and vibrant virtual culture. Frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets.

frog Data

Join our frog data team and help shape the future of data and AI consulting. We help brands unlock the value and power of data and AI – through the lens of customer experience. You’ll work at the intersection of our solutions, focusing on CX Data and AI, strategy, activation & personalisation, analytics, insights, measurement and advanced data science, turning complex data into transformative solutions that drive real impact. If you’re passionate about using data and AI to create smarter, more human experiences, this is your opportunity to lead change and make a difference.

An Overview Of The Role

Due to continued growth, we’re expanding our Data Science capability and are keen to hear from strong candidates at both Consultant and Senior Consultant level. We’re looking for individuals with hands‑on experience in data science who are curious about the fast‑evolving AI landscape. You’ll bring demonstrable, hands‑on experience working with Generative AI (GenAI) and Large Language Models (LLMs), including delivery‑focused development or evaluation work.

You may bring experience from one or more areas such as customer behaviour analytics, marketing, commercial, web, or product analytics, and have spent time working within marketing, customer, digital, or commercial domains. What matters most is your ability to apply data‑driven insight to real business challenges.

For candidates joining at Senior Consultant level, there will be opportunities to take on greater responsibility for project delivery, stakeholder engagement, and supporting the development of others. For those at Consultant level, the role offers strong exposure to client work, learning from experienced practitioners, and a clear pathway for progression.

What We Look For

  • Data Science & AI Expert – Expert in building and evaluating Generative AI solutions and Large Language Models (LLMs) for various use cases. Experience in developing and implementing machine learning models, including predictive, forecasting, classification, and deep learning models.
  • CX Data Experience – Hands‑on experience in customer behaviour analytics, marketing, commercial, web, or product analytics with core focus in customer experience. Experience in working with various data sets, including transactional/EPOS, digital, social and loyalty.
  • AI Delivery Excellence – Proven experience owning workstreams including planning, execution, and successful delivery of insights or AI/ML POCs, MVPs and production grade solutions.
  • Programming Experience – Skilled in using programming languages such as Python.
  • Cloud Expertise – Knowledge of cloud platforms and tools for data science and machine learning.
  • Data Visualisation Experience – Utilise visualisation tools such as Power BI or Tableau to present data insights effectively.
  • Collaborative team player – Collaborate with cross‑functional teams to understand business challenges and create valuables products/solutions.
  • Excellent Communicator – Ability to communicate complex ideas clearly, with excellent written and oral presentation skills, that engages internal and external audiences.
  • Innovative Mind – A strong interest and experience with the latest advancements in data, AI, machine learning, and data science space.

It Would Be a Bonus If You Have

  • Experience in primary growth sectors; CPR (Consumer Products & Retail), ETU (Energy, Utilities, and Telecommunications), and PS (Public Sector).
  • Familiarity with Agentic AI development.
  • Familiarity with ethical considerations and best practices in AI and data science.
  • People management skills, including mentoring, guiding, and developing junior team members.

We are an equal opportunity employer. We don’t just believe in inclusion; we actively create inclusive environments, allowing everyone to bring their whole selves to work.

We offer a remuneration package that includes flexible benefits options and a variable element dependent on grade and performance. All UK employees are eligible to request flexible working arrangements. London is the office base, but you must be fully flexible in terms of assignment location as these roles may involve periods away from home at short notice.

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Posted: July 4th, 2026