System Engineer, Messaging and Streaming Team

Responsibilities

• Work proactively to solve potential problems and inefficiencies.
• Communicate clearly and collaborate with others to deliver results with minimal supervision.
• Participate in a 24/7 on‑call rotation to troubleshoot high‑severity issues.
• Analyze dashboards and investigate metrics with a vision for improvements.
• Create and maintain SOPs and runbooks for documentation.
• Discuss radical new approaches to automate operational issues, assess risks, and develop creative solutions.
• Develop strategies for resolving identified problems to prevent future occurrences.
• Assist others in the team.

Qualifications

• Experience writing scripts from scratch (BASH, Python, Perl, Ruby or similar).
• Solid background in Linux.
• Familiarity with in‑depth troubleshooting and the ability to solve complex technical problems.
• Knowledge of network fundamentals (DNS, UDP, TCP/IP, HTTP(s), routing, switching).
• Experience owning services that are secure, scalable, reliable, and efficient.
• Ability to identify multiple operational and security risks and then resolve, mitigate, or elevate them.
• Bachelor’s Degree in Systems Engineering, Computer Science or related field, or relevant work experience.
• Exposure to cloud computing concepts and design considerations.
• Experience in a 24×7 production environment.
• Experience with monitoring frameworks (CloudWatch, Datadog, Grafana, Elastic or similar).

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.

#J-18808-Ljbffr…