Service Desk Engineer
About the GMC
We work with doctors, physician associates (PAs), anaesthesia associates (AAs), those they care for and other stakeholders to support good, safe patient care across the UK. We set the standards doctors, PAs, AAs and their educators need to meet, and help them achieve them. If there are concerns these standards may not be met or that public confidence in doctors, PAs, or AAs may be at risk, we can investigate, and take action if needed.
The IS Service Desk Engineer will work in the IS Operations team and will be responsible for providing users with remote and deskside technical support across all GMC facilities.
This is a hybrid role with a minimum of 2 days per week at our Manchester office. The role is full time (37.5 hours Monday to Friday). The rota is based on the times: 8:00 – 4:30 and 9:00 – 5:30. On‑call 24×7 is also part of the job on a rota basis. Flexible working requests will be considered in line with the policy.
You can find more detail on the tasks you will undertake, and the essential skills required for the role, in the job description.
GMC Benefits — Why work for us
- 30 days holiday with the option to buy and sell more
- A generous employer pension contribution of 15%
- Access to a range of learning and development opportunities designed to support your ongoing progression
- Flexible working patterns
- Attractive salary that’s reviewed annually
- Discounts at 100s of high street and online stores
- Discounted gym membership
- Private medical insurance
- Employee assistance programme
- Cycle to work scheme for those wanting a greener commute
- Bike lockers and shower facilities
Equality, Diversity and Inclusion
The GMC values diversity and has made a public commitment to processes and procedures that are fair, objective, transparent and free from discrimination. We are committed to the Disability Confident Employer scheme, and candidates with a disability who best meet the essential criteria outlined in the person specification will be offered an interview.
The GMC is a charity registered in England and Wales (1089278) and Scotland (SC037750).
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