Shift Leader

Location: Epping, United Kingdom

Salary: £12.76 to £12.91 per hour

Job Type: Part Time, Permanent

Closing date: 10 July 2026

Role Overview

As a Shift Leader you will support the running of the store by leading the team, delivering excellent customer service and maintaining the highest standards of coffee and food. Ideal candidates have experience as a Supervisor or Team Leader, though we also welcome those without previous supervisory roles.

What you can expect

• Brilliant training – no experience required
• Unlimited free handmade drinks and up to 75% off food and packaged drinks while on shift
• 50% off all handmade drinks and 40% off everything else when off shift
• Recommend A Friend Scheme – earn up to £750 by referring new team members
• Length of service recognition
• Access to benefits platform with discounts, rewards and offers
• Additional 15p per hour if the store achieves the Customer Satisfaction score via the Nero 90 incentive

Why choose us

• Join a caring, supportive and friendly team
• Enjoy fun events such as pizza nights, Caffè Nero Club parties and the Barista of the Year event
• Opportunities for personal and professional growth

If you have a great attitude, lots of energy and love interacting with customers, we would love to hear from you!

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