Duty Manager

About You

We are looking for dynamic individuals with a love and passion for food to join us on our exciting journey. Our people are at the heart of what we do.

Responsibilities

• You’re the ultimate team motivator – bringing energy, encouragement, and a positive vibe that lifts everyone around you.
• You’ve got a sharp eye for detail and are passionate about delivering top‑quality food and exceptional guest experiences.
• With your friendly personality and proactive mindset, you make guests and teammates feel instantly at ease.
• A dependable team player, you’re always ready to roll up your sleeves and support wherever you’re needed.
• As the Duty Manager you will be responsible for the day‑to‑day operations of our ‘Grab n Perch’. Working alongside the Multi Site manager and team to ensure we deliver a seamless customer experience across each & every shift through great authentic service and producing our mouth‑watering dishes.
• You will oversee operational efficiency and service standards, checking orders and ensuring all our products are always available.
• You will lead consistent standards and support your manager to analyse profit performance.
• You will constantly drive standards and hospitality, leading and challenging Team Members to achieve the highest levels of service.
• You support the management team to create an engaged team through a culture of teamwork and support.
• You will support with Team Members training, in a supportive and motivating manner ensuring that successful performance is reinforced, and constructive feedback is provided.
• Promote a safe and healthy working environment by being a ‘safety‑minded leader’ who leads by example in reporting any food and safety issues and deficiencies in the Restaurant.
• You will be expected to achieve a level of service through the constant monitoring of our established brand standards.
• Support and cover an emergency shift when necessary.

Benefits

• Fantastic working hours
• Free YO! food – Every time you work you can power your shift with a selection of your choice from our menu.
• Grow with YO! – we will pay for you to achieve professional qualifications (up to Degree level) whilst you work.
• Brilliant support services designed to enhance your physical, mental and financial wellbeing including a private medical health plan and a 24/7 Employee Assistance Line.
• Discounted gym membership, cinema tickets, dining out and retail offers are all available by accessing our reward platform.
• 50% off your food every time you dine with us for you and 3 friends.
• Award‑winning sustainability initiatives – We’re committed to delivering progress against 9 UN sustainability goals, including: 100% of all Salmon sourced from certified sustainable sources; zero use of species classed as MCS “Fish to Avoid”; one‑third of our menu is plant‑led and we are a proud member of the Global Tuna Alliance.
• Free trip to Japan! – Our Annual Awards ceremony celebrates your success; winners are awarded a trip to Japan.
• Job security – Joining an award‑winning, globally expanding business gives you the opportunity to grow your career alongside us.

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