Digital Project Manager

Role Overview

The Digital Project Manager supports the delivery of software development and systems integration projects, with a focus on creative technology, innovation, and live event activations. This role ensures smooth day‑to‑day project operations, coordination across teams, and accurate tracking of progress, timelines, and deliverables.

Key Responsibilities

• Support planning and delivery of software development and systems integration projects.
• Maintain project plans, timelines, task lists, and resource schedules.
• Track milestones, dependencies, and deliverables, proactively flagging risks and delays.
• Keep project management tools up to date with accurate, real‑time information.
• Ensure consistent use of delivery processes and tools across projects.
• Produce and maintain status reports, meeting notes, risk logs, and issue trackers.
• Prepare weekly and monthly updates for stakeholders.
• Ensure all documentation is well organised and stored correctly in SharePoint.
• Support the creation of user guides, technical specifications, and handover documentation.
• Monitor and log risks, issues, and dependencies across projects.
• Escalate blockers to the Delivery Lead in a timely manner.
• Support mitigation planning and tracking of actions.
• Schedule and coordinate stakeholder meetings and project check‑ins.
• Distribute project updates, communications, and reports to relevant stakeholders.
• Support clear and timely communication to manage expectations.
• Assist in the delivery of live, hybrid, and digital event activations.
• Contribute to continuous improvement of delivery processes and ways of working.
• Provide additional coordination support to the wider team as required.

Qualifications

• 3+ years’ experience in project coordination or a similar role within tech/software environments.
• Understanding of project delivery lifecycles (Agile/Scrum and/or Waterfall).
• Strong organisational and multitasking skills.
• High attention to detail, particularly in documentation and reporting.
• Strong communication skills across technical and non‑technical stakeholders.
• Proactive, solutions‑focused mindset with a willingness to learn and develop.
• Technically minded with a strong interest in how digital products, software, and systems come together.
• Project coordination and operational delivery support.
• Stakeholder communication and relationship management.
• Documentation, reporting, and structured organisation.
• Time management and prioritisation.
• Cross‑functional collaboration.
• Problem‑solving and issue escalation.
• Adaptability and eagerness to learn.

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