SAAS Customer Support Specialist — Hybrid UK, Problem-Solver

DaySmart is seeking a Customer Support Specialist to join their Customer Experience team for the Slick platform in London. This hybrid role involves responding to customer queries via Live Chat and phone, troubleshooting issues, and collaborating with Product and Engineering teams.

Ideal candidates will have a background in customer support, especially within a SAAS context. The position offers a competitive salary of £26,000 to £30,000, plus bonuses, and the chance to work collaboratively in a dynamic team environment.

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