Product Manager

Requirements

• 10+ years of experience in product management or closely related roles
• 3+ years owning large, complex product areas or multi-team initiatives
• Proven track record of delivering products with significant customer and business impact
• Bachelor’s/Master’s degree in computer science, engineering, business, or a related field required
• Strong product judgment and strategic thinking
• Excellent stakeholder communication and influence at the executive level
• Deep understanding and experience with Agile principles and delivery frameworks
• Comfort working with data, analytics, and reporting tools
• Familiarity with CRM platforms (e.g., Salesforce) and operational systems
• Experience in digital health, healthcare, diagnostics, or regulated industries (Desireable)
• Familiarity with healthcare workflows and compliance considerations (Desireable)

What the job involves

• EMed is seeking a Product Manager to lead strategy, discovery, and execution for its high-impact digital health app that advances access to care
• This role owns complex product areas spanning multiple teams and initiatives, driving clarity in ambiguous problem spaces and ensuring solutions deliver meaningful value to our patients and our B2B partners
• As a member of the Product organization, you will operate at both the product and portfolio level—shaping strategy, aligning stakeholders, and guiding execution—while serving as a trusted partner to executive leadership
• This role emphasizes product thinking, customer outcomes, and strategic decision-making, with delivery excellence as a means to achieving impact
• Please note: This role will be office based, Monday to Friday, 9am to 6pm
• Shape the product vision, strategy, and roadmap for complex product domains across eMed’s platform
• Translate company goals into clearly defined product outcomes, initiatives, and success metrics
• Make strategic prioritization decisions across multiple initiatives based on customer value, business impact, and feasibility
• Lead product discovery through user research, data analysis, and close collaboration with clinical, operational, and commercial partners
• Write clear product requirements, user stories, and acceptance criteria
• Partner with Engineering and Design to ship high-quality, scalable solutions using Agile methodologies
• Balance speed, quality, compliance, and technical constraints in decision-making
• Deeply understand patient, provider, and internal workflows to identify high-leverage opportunities
• Ensure solutions are validated, outcome-driven, and aligned with real user needs
• Partner with Engineering and Design to deliver high-quality, scalable solutions
• Provide clarity on what to build and why, while empowering teams on how to deliver
• Navigate tradeoffs across scope, timing, quality, and compliance to maximize product impact
• Lead multi-team product initiatives, ensuring alignment across dependencies and shared goals
• Contribute to portfolio-level planning, sequencing work to balance strategic bets, platform investment, and near-term outcomes
• Identify and proactively address risks and constraints that could impact product success
• Collaborate with Clinical, Regulatory, and Legal teams to ensure products meet healthcare, privacy, and safety requirements
• Incorporate compliance and clinical considerations into product strategy—not as afterthoughts
• Champion high standards for quality, reliability, and trust across the product experience
• Define KPIs that measure customer value, product adoption, and business impact
• Use data to evaluate performance, inform iteration, and guide roadmap decisions
• Communicate insights, learnings, and recommendations clearly to leadership
• Support product team and cross-functional partners
• Raise the bar on product thinking, discovery, and execution across the organization
• Contribute to improving eMed’s product practices, principles, and operating model

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