IT Service Desk Team Lead — Lead, Escalate & Improve

EA First is looking for an IT Service Desk Team Lead to guide a small team and enhance IT support across their global operations. The ideal candidate will balance technical expertise with a passion for developing team members, overseeing daily operations, and driving improvements in service delivery.

This predominantly office-based role, which allows flexibility for home working, offers a salary up to £50,000 and genuine opportunities for leadership progression.

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