Senior Transformation and Deployment systems Administration Specialist
We are seeking a dynamic and forward-thinking individual to join our successful training and transformation function to support and enhance our ever-growing digital ecosystem, with a strong focus on Office 365, MS Teams Premium, MS Teams Calling, Copilot and Ambient Voice Technology.
In this role, you will play a key part in designing, implementing, and optimising modern digital collaboration and communication solutions across the organisation, ensuring seamless user experiences and high service reliability. The ideal candidate will bring expertise in Microsoft technologies, a passion for innovation, and experience supporting enterprise‑scale collaboration tools, alongside strong problem‑solving and stakeholder engagement skills.
This is an exciting opportunity to shape the future of digital workplace services, leveraging AI‑driven capabilities and next‑generation communication platforms to drive productivity, efficiency, and user satisfaction.
Main duties of the job
Act as the overall owner of the specific transformation projects (or smaller initiatives) including understanding requirements, process analysis and process improvement.
- Documenting user/service requirements in a manner that the business, service stakeholders and technical stakeholders will be able to understand.
- Documenting business process using industry standard methodology e.g. process flow, user journey etc.
- Using the RACI approach to manage stakeholder expectations.
- Conducting Gap Analysis.
- Developing new projects and service transformation activities including analysing and reviewing business processes, workshops, process mapping, benefits tracking and realisation, Standard Operating Procedures, training programmes and materials.
- Engaging clinicians and administrative staff in the development of specifications of system configuration and reporting to meet service needs and clinical pathways.
- Representing the clinical systems projects at steering groups.
- Co‑ordinating post implementation review and lessons learnt.
- Implementation planning, coordination and management of clinical systems projects.
Education / Qualification / Training
- Educated to Master level or equivalent knowledge and relevant experience in specialty.
- Recognised professional project management qualification e.g., PRINCE 2 or Managing Successful Programs (MSP) or equivalent work‑based experience.
- Management/leadership qualification or equivalent experience.
- Evidence of continued professional development.
Experience
- Educated to Master level or equivalent knowledge and relevant experience in specialty.
- Experience of working in a leadership role.
- Advanced Microsoft office & other applications e.g., VISIO, Project, Excel, PowerPoint, MS teams Premium, Co‑Pilot, AVT.
- Managing, leading and motivating small teams.
- Presentation of information to project board and other relevant governing committees.
Knowledge and Skills
- Ability to write comprehensive, clear specifications and project documentation clearly and concisely.
- Ability to build strong relations with internal and external project stakeholders.
- Good knowledge of RiO EPR, JAC, EMIS, SystmOne; functionality and modules.
- Systems development, support and training principles.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr…