Duty Manager

Duty Manager – Fitness and Wellbeing Club St Albans FWC

Contract: Permanent, part‑time (up to 24 hours per week). Salary up to £29,972.33 pro rata depending on experience, plus sales commission.

About the Role

As a Duty Manager, you will ensure the smooth running of our Fitness & Wellbeing Club, prioritise member satisfaction, lead and support colleagues, and drive sales.

Key Responsibilities

• Open and close the club on your shift.
• Prioritise member satisfaction and foster strong relationships.
• Lead by example, support colleagues and uphold quality standards.
• Conduct tours for prospective members, highlighting benefits.
• Oversee health and safety protocols, addressing issues promptly.
• Help achieve sales targets and contribute to club revenue.
• Maintain swimming proficiency; train for Lifeguard cover.

Qualifications & Experience

• Demonstrable sales experience.
• Excellent communication skills.
• Collaborative spirit and can‑do attitude.
• Enthusiastic and passionate about customer service.
• Willingness to learn and adapt to fitness club operations.

Benefits

• Free gym membership.
• Health assessments.
• Retail discounts.
• Pension options.
• Health and wellbeing rewards.

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