Duty Manager – Critical Infra & Incident Response (4on/4off)

Telent Technology Services Ltd is seeking a Duty Manager in Stansted Mountfitchet to ensure the effective management of incidents within critical infrastructure services. You will lead teams, maintain high service standards, and manage customer satisfaction through effective incident management.

Ideal candidates will have experience in rail, transport, or similar environments, alongside the ITIL Foundation V4 certification. The role involves shift work, with competitive benefits including a pension scheme and holiday options.

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