World-Class User Support Manager – Hybrid & Growth Focus

Accurx is looking for a User Support Service Manager to elevate user experience. You will lead a team of Support Specialists, overseeing daily operations and developing workflows that improve customer satisfaction. Key responsibilities include incident management, onboarding, and coaching, with a focus on integrating technology to enhance efficiency.

The role requires an expert in SaaS environments who is proactive and calm under pressure. Flexible working options and 28 days of holiday are included.

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