Practice and Performance Manager
The closing date is 13 July 2026
Please note this role is based across HMP Lincoln.
Are you ready to bring your analytical and organisational skills into a unique and rewarding setting? We are seeking a Practice and Performance Manager to join our dedicated healthcare team at HMP Lincoln. This is a dynamic role where your expertise will directly contribute to the delivery of high-quality healthcare services in a secure environment.
About the Role
As Practice and Performance Manager, you will play a key role in supporting the integrated healthcare team, which includes primary care, mental health, GP services, dentistry, podiatry, and optometry. Your responsibilities will include:
- Leading and managing the healthcare administration team
- Overseeing day-to-day administrative operations
- Monitoring service performance and producing insightful reports
- Supporting service delivery through data analysis and process improvement
- Liaising with internal teams and external partners to ensure smooth coordination
- Presenting performance updates to senior healthcare leaders and stakeholders
This is a pivotal role that ensures our healthcare provision is efficient, responsive, and aligned with community standards.
Please note this post is subject to security vetting. To be considered for this post you will need to have continuously resided in the UK for a minimum of 3 years prior to this application and be able to evidence your years of residency.
Main duties of the job
We’re looking for someone who is:
- Organised and analytical, with a keen eye for detail
- Confident in managing teams and coordinating across disciplines
- Experienced in healthcare systems (e.g. SystmOne) and reporting tools
- A strong communicator, able to engage with staff at all levels
- Adaptable and proactive, thriving in a fast-paced, secure environment
Person Specification
Knowledge & Experience
- Maths and English GCSE or equivalent
- SystmOne knowledge and experience (essential)
- Experience of leading a team in a busy office / administrative function
- Leading, motivating and inspiring the team on a daily basis
- Experience of training / presenting to others (desirable)
- Experience of coaching / mentoring others (desirable)
Skills
- Effective with IT and any relevant external parties on infrastructure, reporting and data-related issues when required.
Security Vetting
- The application includes evidence of the required years of UK residency to meet security vetting standards.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Northamptonshire Healthcare Foundation Trust
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