We’re looking for a Business Services Co‑ordinator to join the team at Attingham Park and Sunnycroft.
If you’re highly organised, enjoy working with people, and take pride in delivering excellent customer service and maintaining efficient systems and processes, this could be the role for you.
This role is full-time, 37.5 hours per week, and includes regular weekend and Bank Holiday working, with occasional early morning and evening shifts required.
Interview date: 10th July 2026
This role is required to work with vulnerable groups including children and any offer of employment or volunteering is subject to a satisfactory enhanced DBS check.
Internally you’ll be known as a Business Services Co‑ordinator (place based).
What it’s like to work here
Business Services is at the heart of ensuring the smooth and efficient operation of our places. You’ll be part of the Facilities and Support Services team, working closely with colleagues across the property to support day‑to‑day operations and help deliver exceptional experiences for our visitors.
This varied role provides support across multiple areas of the business, from visitor enquiries and financial administration to compliance, record keeping and operational management. You’ll play a key role in ensuring the property office runs effectively and that essential business processes are delivered to a high standard.
What you’ll be doing
You’ll be the first point of contact for many of our visitors, managing telephone and email enquiries and ensuring a welcoming, professional and efficient service at all times.
You’ll take the lead on the property’s cash and banking processes, ensuring accurate reconciliation, recording and handling of income. You’ll also manage filing systems and records, helping to maintain robust administrative processes and ensuring information is organised, accessible and compliant.
Working closely with the Facilities and Operations teams, you’ll support the delivery of compliance and health and safety requirements, helping to coordinate training records, documentation and operational processes.
As part of the Duty Management team, you’ll act as a key point of contact during operational hours, supporting the smooth running of the estate, responding to issues as they arise and helping ensure a safe and enjoyable experience for visitors, volunteers and colleagues.
Who we’re looking for
We’d love to hear from you if you’re:
- experienced in giving business support, along with responsibility for facilities or office supervision
- good at communicating, both in writing and speaking, with confidence to deal with a wide range of people
- able to work as part of a team, but also on your own initiative, with a positive, can‑do attitude
- highly organised, with strong attention to detail, and confident managing financial administration and numerical tasks
- flexible and focused on people, happy to multi‑task and manage your own priorities and workload in a busy environment
The package
- Substantial pension scheme of up to 10% of basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Season ticket loan
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
Equal Opportunities Statement
The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.
Safeguarding Statement
The National Trust is committed to a safe recruitment process to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.
Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.
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