Engineering Administrator – FWP-Maintenance

Salary: £28,500 plus service charge. Holiday: 28 days, enhanced after 5 years of service. Additional benefits include free meals on duty, uniform provided and dry‑cleaned, complimentary on‑site parking, limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station, discounts for food & beverage, employee recognition awards, life assurance scheme, employee assistance program, and more.

Role Summary

The Engineering Administrator will support the Chief and Deputy Chief Engineer to source suppliers and monitor their performance, and coordinate the Engineering team on a daily basis.

Responsibilities

• Provide hands‑on administrative support to the Engineering department, including the Chief and Deputy Chief Engineer.
• Receive and follow up on calls with suppliers, team members, and other departments.
• Log, distribute, and update job records and daily activity logs (KnowCross).
• Process vendor quotes, purchase orders, invoices, and match with delivery notes to prevent discrepancies.
• Monitor and maintain office supply levels to avoid shortages.
• Set up and maintain an efficient and cost‑effective filing system.
• Update and file departmental records, including supplier insurance, liability documents, and utility readings.
• Coordinate meetings, appointments, and inspection schedules; assist with daily and monthly departmental meetings.
• Ensure compliance with company policies, safety procedures, and regulatory facility standards.
• Maintain clean, tidy, and well‑organized work areas at all times.

Qualifications

• Strong organisational skills and attention to detail.
• Good at multi‑tasking and responding to changes in job priorities at short notice.
• Flexible approach, remaining calm under pressure and working hard to avoid disrupting guests.
• Values being part of a team and supporting colleagues.
• Approachable, positive, and proactive manner.
• Experience in a similar role within a 5‑star hotel is advantageous.
• Plumbing, carpentry, and electrical skills preferred.

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