Merchandiser – Homeware

The Role

As an Import Merchandiser, you will play a key role in ensuring the smooth and efficient flow of stock from suppliers to customers. You’ll manage the order pipeline, maintain critical stock levels, and collaborate with suppliers and internal teams to meet delivery timelines and service expectations.

Key Responsibilities

• Perform general administrative duties to support the merchandising function.
• Manage and update the sales tracker and order book.
• Raise and monitor purchase orders accurately and in a timely manner.
• Track and review service levels and fulfilment performance.
• Manage end-to-end stock pipeline, including ERDs (Earliest Required Dates)
• Create container plans and upload loading plan.
• Liaise closely with suppliers to ensure OTIF (on-time, in-full) delivery.
• Monitor and support key metrics including Stock Days, Stock Budgets, A-Lines, and Must-Haves
• Drive efficiency to avoid airfreight and minimise delays.
• Optimised stock levels and reduced stock days
• On-time deliveries aligned with the critical path
• Effective supplier management with minimal exceptions
• No missed deadlines and no need for airfreight due to delays

Key Skills & Competencies

• Strong organisation and time management
• Analytical and data-driven mindset
• Excellent attention to detail
• Effective decision-making and prioritisation
• Ability to build strong relationships with suppliers and stakeholders.
• Proactive and solution-focused
• Able to juggle multiple tasks in a fast-paced environment.
• Comfortable managing complexity and driving improvements.

Benefits

• Hybrid working – 3 days in the office/2 home
• Casual dress
• Company pension
• Cycle to work scheme.
• Employee discount
• Flexitime
• Free parking
• Life insurance
• On-site parking

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