Service Designer

Company: Anson McCade
Apply for the Service Designer
Location: Newcastle upon Tyne
Job Description:

Senior Service Designer

Newcastle – Hybrid

£50,000 – £64,000

Currently in search of a Senior Service Designer to join one of the UK’s leading digital design consultancies supporting large-scale digital transformation programmes to both the public and private sectors.

What you’ll do

• Lead strategic planning for the client’s service with the user at the heart.

• Create service maps, value propositions or service blueprints.

• Provide advice and recommendations on potential approaches to organisational problems.

• Work to common goals and be the voice of the customer in the room.

• Generate concepts, proposals and plans for new service propositions, or to evolve and improve existing services.

Your ideal background:

You will be an expert at designing services from end to end and improving existing services that are underperforming.

• You’ll have strong User-Centred design experience

• Experience delivering workshops, proposals and assets

• Experience managing relationships supporting agile delivery

• Experience with GDS is highly desired

• Experience with mentoring or management is advantageous

The Package:

• £50,000 – £64,000

• Bonus

• Pension scheme

• 25 days annual leave + public holidays

To hear more about how you can shape the future of digital services, get in touch with Connor Smyth at Anson McCade on 020 7780 6706.

Posted: July 5th, 2026