Customer Relationship Management Executive

Company: Relay Direct
Apply for the Customer Relationship Management Executive
Location: Milton Keynes
Job Description:

Location: Milton Keynes

Earnings: Uncapped Commission-Based Structure + Performance Incentives

Type: Full-time, Entry-Level (No Experience Required – Full Training Provided)

Relay Direct is one of the UK’s fastest-growing face-to-face sales and marketing agencies.

We don’t look for a flawless corporate CV; we look for a great attitude, excellent communication skills, and the drive to succeed. If you love interacting with people and want a role where your career progression matches your hard work, this is for you.

What You’ll Actually Be Doing:

  • Customer Engagement: Represent leading UK brands face-to-face through interactive residential campaigns and events.
  • Brand Advocacy: Build rapid rapport with members of the public, effectively answering queries and delivering excellent customer service.
  • Lead Generation & Sales: Learn the psychology of communication to acquire new customers, generate leads, and hit daily performance targets.
  • Leadership Development: Participate in structured daily coaching to transition into team leadership, mentorship, and campaign management roles over time.

Who We Are Looking For:

  • The Ultimate “People Person”: You are outgoing, empathetic, comfortable speaking with people from all walks of life, and great at building instant rapport.
  • A Student Mindset: You are highly coachable, eager to learn new industry skills, and handle feedback beautifully.
  • Goal-Focused: You thrive on targets and love seeing your day-to-day efforts translate directly into your earning potential.
  • Positive Energy: You bring an enthusiastic, supportive attitude to the office and love contributing to a thriving team culture.

Why Build Your Career with Relay Direct?

  • Uncapped Earnings: Take control of your income. Your financial rewards directly match your work ethic and daily results.
  • Rapid, Merit-Based Progression: We operate a 100% internal, performance-based promotion structure. No waiting around for annual reviews.
  • Travel & Office Perks: Access to national and international travel opportunities, performance competitions, and weekly team social events.
  • 1-on-1 Mentorship: Step-by-step guidance from established industry professionals to build your commercial confidence from day one.

What Happens Next:

We are moving fast! Shortlisted candidates will be contacted within 1–2 working days to arrange an initial Zoom interview.

Apply today to kickstart your career in customer excellence!

⚠️ Important Application Criteria:

  • Must be 18+ and fully eligible to work in the UK.
  • Please note: We are unfortunately unable to accept student visas (including Tier 4/Student Route) for this position.

Posted: July 5th, 2026