Junior E-Commerce Executive
Location: Pontcanna, Cardiff – Office-based with hybrid working available
Salary: Up to £30,000 DOE
Hours: Monday to Friday, 8:00am – 4:00pm
Early Finish Fridays: 1:30pm
Benefits: On-site parking, social events, hybrid working opportunities
About the Role
We are looking for a motivated and detail-oriented Junior E-Commerce Executive to join our client’s growing team. This is an excellent opportunity for someone looking to develop a career in e-commerce, digital marketing, and customer engagement within a supportive environment.
Working closely with the E-Commerce team, you will provide administrative support, assist with website management, support marketing and social media activity, and engage with business customers to encourage fundraising initiatives.
Key Responsibilities
- Support the E-Commerce team with day-to-day administrative tasks
- Update and manage website content, ensuring accuracy and consistency
- Monitor and maintain online product and campaign information
- Provide excellent customer service via phone, email, and online channels
- Build positive relationships with business customers and partners
- Make outbound calls to businesses to encourage fundraising participation
- Assist with social media and marketing activities
- Handle customer enquiries efficiently and professionally
- Ensure all records and information are kept accurate and up to date
- Support ongoing e-commerce projects and campaigns
What We’re Looking For
- A keen interest in e-commerce, digital marketing, or online retail
- Strong administration and organisational skills
- Excellent attention to detail
- Confident and professional telephone manner
- Comfortable speaking with businesses over the phone
- Strong communication and customer service skills
- Good IT skills, including Microsoft Office
- Ability to manage multiple tasks and priorities
- Positive, proactive, and willing-to-learn attitude
What’s on Offer
- Salary of up to £30,000
- Early finish every Friday at 1:30pm
- Hybrid working flexibility
- On-site parking
- Regular social events
- Supportive team environment
- Excellent opportunity to gain experience and grow within e-commerce and digital marketing
If you’re looking to take the next step in your career and join a business where you can develop your skills across e-commerce, marketing, and customer engagement, we’d love to hear from you.
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