Job purpose
To assist the Building Consultancy division and Regional Director with the expansion and provision of building consultancy throughout the country, but principally the Surrey team.
Role Dimensions
Financial data (budgets etc)
- Assist in the achievement of personal and divisional fee targets set by Divisional Head.
- Develop existing clients to increase income targets for individual fee income & Surrey team.
- Monitor personal levels of aged debt no greater than 2 times level of fee income.
- Develop new clients via business generation and marketing to improve income levels for individual & Hampshire team.
- Achieve personal income Year 1 as agreed with line manager
Total number of employees for whom you have line responsibility
- Assist with development of Graduate Building Surveyor/s.
Key Responsibilites
- To be versed with and undertake all the usual aspects of building surveying.
- To undertake continuing professional development (LLL) in matters relevant to building surveying and in compliance with RICS.
- To assist in maintaining good relations with all clients and company personnel.
- To liaise with and assist other members of the Company with provision of building consultancy services.
- To maintain and improve office systems.
- To help promote the Building Consultancy Division and the firm as a whole, both locally and nationally.
- To maintain strict confidentiality concerning the Company and its clients.
- To observe the requirements of the Company’s and the Division’s Procedure Manuals at all times.
- To undertake any other reasonable duties as requested by Management from time to time.
- To generate Building Consultancy opportunities with both internal and external clients to promote services within Surrey and surrounding areas.
- To assist cross selling of SHW services to clients.
- Assist Regional Partner in development and expansion of Surrey BCD team.
Communications & working relationships
Internal
- Building Consultancy division in all offices.
- Other SHW Divisions in order to cross sell services and offer clients comprehensive property services.
External
- Clients
- Contractors
- Other property professionals
Key performance indicators
- Undertake all level of instructions successfully and efficiently.
- To generate new targets to achieve new external client instructions.
- To achieve annual fee targets to fulfil annual BCD target.
- To monitor the Hampshire team annual fee targets to achieve the team target considering the overall BCD target.
- To monitor and maintain level of aged debt to within 2 months of fee income.
- To maintain and develop personal client base.
- To comply with RICS Rules of Conduct including achievement of annual CPD requirements.
- To cross sell SHW services to all clients where feasible.
- Provide administration information to HOD and Divisional Administrator as requested from time to time within time deadlines set.
Person specification
Knowledge, skills and experience required
- Maintain professionalism.
- Work efficiently.
- Ability to work independent or as a team member for both divisional office and BCD division.
- Utilise past experience as Chartered Building Surveyor to progress, manage and complete instructions on behalf of clients.
- Remain approachable to all members of staff to assist queries raised in dealing with instructions or business related matters.
SHW is committed to encouraging respect, diversity and inclusion among our workforce and eliminating discrimination. The aim is for our workforce to be representative of all sections of society, and for each employee and client to feel respected in an equitable environment.
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