Account Manager

Company: Digital Tonic | Digital, eCommerce & Marketing Recruitment
Apply for the Account Manager
Location: Bournemouth
Job Description:

We’re partnering with a well-established and highly respected specialist marketing agency that works with a portfolio of globally recognised B2B brands across complex and highly regulated industries. With an excellent reputation for delivering strategic digital marketing solutions and an exciting pipeline of international projects, the business continues to invest in both its people and long-term growth.

This is an excellent opportunity to join a collaborative and ambitious agency, working on one of its flagship client accounts within the financial services sector. You’ll become a trusted extension of the client’s team, managing the delivery of high-profile digital marketing and website projects whilst building long-term relationships with stakeholders across the business.

We’re ideally looking for an experienced Account Manager or Senior Account Manager with a background in agency and digital project delivery. You’ll enjoy working in a fast-paced environment, balancing multiple projects and collaborating with creative, strategy and technical teams to deliver exceptional client experiences. This role offers genuine career progression, exposure to international campaigns and the opportunity to work with a globally recognised brand.

The Role

Reporting into the Client Services leadership team, you’ll take ownership of the day-to-day management of one of the agency’s largest client accounts, ensuring projects are delivered on time, within budget and to the highest possible standard.

Working closely with internal strategy, creative, content, UX, production and development teams, you’ll coordinate the delivery of a wide range of digital marketing and web projects from initial briefing through to launch. You’ll build trusted relationships with multiple client stakeholders, acting as the primary point of contact whilst ensuring expectations are managed and communication remains clear throughout every stage of delivery.

Alongside managing project timelines, budgets and resource planning, you’ll identify opportunities to strengthen client relationships, support account growth and contribute to the ongoing commercial success of the partnership.

Success in this role will be measured through exceptional client satisfaction, the successful delivery of digital projects, continued account growth and your ability to build long-term relationships across both the client and internal teams.

Skills and Experience

  • Previous experience within an Account Manager or Senior Account Manager position, ideally within a marketing or digital agency environment
  • Experience delivering digital marketing, website or integrated marketing projects from initial brief through to completion
  • Strong project management skills with the ability to manage multiple projects, deadlines and priorities simultaneously
  • Excellent client relationship and stakeholder management skills, with the confidence to build trust and communicate effectively at all levels
  • Experience working alongside multidisciplinary teams including strategy, creative, content, UX, production and development
  • Commercial awareness with the ability to identify opportunities to add value and support account growth
  • Highly organised with excellent attention to detail and a proactive, solutions-focused approach
  • Comfortable working within a fast-paced, collaborative environment where priorities can evolve quickly
  • Full right to work within the UK

Benefits

This is an opportunity to join a growing agency where you’ll work on a globally recognised client account, gaining exposure to large-scale digital programmes across international markets. You’ll be part of a supportive and collaborative culture that genuinely invests in professional development, long-term career progression and continuous learning.

The role offers a competitive salary depending on experience, alongside ongoing training and development, enhanced family-friendly benefits, increasing annual leave with length of service, on-site parking and regular team social events.

Sound Good?

If you enjoy building strong client relationships, delivering complex digital projects and want to develop your career within a highly regarded B2B agency, we’d love to hear from you. Click to apply now.

Posted: July 5th, 2026