Relationship Manager – SME Business Banking (Norfolk & Suffolk)

We are looking for an experienced Relationship Manager to join our SME Business Banking team, supporting businesses across Norfolk and Suffolk.

In this role, you’ll manage a portfolio of established SME clients with turnovers between £2 million and £15 million, helping them achieve their business goals while delivering an outstanding customer experience.

Key Responsibilities

• Manage a portfolio of 50–70 SME clients, identifying opportunities for growth and strengthening existing relationships.
• Deliver exceptional customer service and build long-term client partnerships.
• Generate new business and develop referral opportunities through local networks.
• Represent the business within the local community and build relationships with professional introducers.
• Work with specialist product teams to provide tailored banking solutions.
• Ensure all activities comply with credit, regulatory and risk management requirements.

About You

You’ll have:

• Experience in Business Banking, Corporate Banking or Financial Services.
• A strong background in relationship or client management.
• Proven business development and account growth experience.
• Commercial lending knowledge.
• Excellent communication and relationship-building skills.
• A good understanding of risk management.
• A full UK driving licence, as travel across Norfolk and Suffolk is required.

What’s on Offer

• An established portfolio of SME clients.
• Career development and progression opportunities.
• A competitive salary and benefits package.

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