Senior Executive Assistant (Global Claims Operations)
London / Hybrid
6-month contract
£30.00 per hour
A leading global insurance organisation is seeking an experienced and highly professional Senior Executive Assistant to provide dedicated 1:1 support to the Chief Operating Officer, Global Claims Operations.
This is a high-profile, fast-paced role supporting a senior executive within a complex international environment. The successful candidate will be confident managing competing priorities, building strong relationships across global teams, and operating with complete discretion and professionalism.
The Role
Reporting directly to the COO for Global Claims Operations, you will be responsible for delivering seamless executive support across multiple time zones while acting as a trusted partner to senior stakeholders globally.
Key responsibilities include:
- Providing senior-level 1:1 executive support to the COO, Global Claims Operations
- Building strong working relationships with senior leadership teams and direct reports
- Managing complex, high-volume calendars across multiple time zones
- Coordinating meetings, leadership reviews, offsites and business events
- Organising monthly and quarterly business reviews and senior leadership meetings
- Managing a busy inbox, prioritising and actioning correspondence where appropriate
- Arranging extensive international and domestic travel, including flights, accommodation and ground transportation
- Coordinating visas and ensuring compliance with country-specific travel requirements
- Processing expenses via Concur
- Preparing briefing packs, presentations, reports and meeting materials
- Creating and maintaining electronic filing systems and documentation
- Attending meetings, taking minutes and tracking actions through to completion
- Acting as a key point of contact for internal and external stakeholders
- Supporting onboarding activities, including equipment and system access requests for new joiners
About You
We are looking for a proactive, resilient and highly organised Executive Assistant who thrives in a global corporate environment.
You will have:
- Extensive Executive Assistant experience supporting C-suite or senior executives
- Previous experience working within a global matrix organisation
- Experience supporting international stakeholders across multiple regions and time zones
- Exceptional diary, meeting and travel management skills
- Strong stakeholder management skills with the ability to interact confidently at senior levels
- Advanced Microsoft Office skills, including PowerPoint, Excel, Outlook and Teams
- Experience using video conferencing platforms and business systems
- Excellent organisational skills with the ability to manage multiple priorities simultaneously
- The ability to handle sensitive and confidential information with absolute discretion
- Strong judgement, attention to detail and problem-solving capabilities
Desirable
- Previous experience within the insurance sector, ideally Claims
- Experience supporting senior leaders within a global insurance or financial services organisation
- Familiarity with Concur expense management
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