This just in – an incredibly exciting opportunity to be part of the team at Lisa Eldridge. We are looking for an experienced and highly organised Supply Chain Coordinator to join our fast-growing and fast-paced team.
The Supply Chain Coordinator will manage end-to-end logistics operations across UK and international markets, ensuring shipments move smoothly, on time, and cost-effectively while building strong relationships with carriers, 3PLs, and internal stakeholders.
Duties and Responsibilities
- Coordinate end-to-end logistics operations, ensuring timely and cost-effective movement of goods across UK and international markets.
- Manage inbound and outbound shipments, including imports, exports, customs clearance, and third-party logistics (3PL) providers.
- Monitor shipment performance, delivery schedules, inventory movements, and key logistics KPIs including OTIF, dispatch performance, and delivery success rates.
- Liaise with carriers, freight forwarders, warehouses, suppliers, and internal stakeholders to ensure smooth operations and resolve issues proactively.
- Obtain freight quotations, manage shipping costs, review supplier invoices, and maintain strong logistics partner relationships.
- Prepare and review shipping and export documentation, including invoices, packing lists, bills of lading, and customs paperwork.
- Maintain accurate inventory records, shipment logs, and logistics reporting.
- Investigate and resolve shipment discrepancies, delays, shortages, damages, and customer delivery queries.
- Support ad-hoc transport requirements, urgent stock transfers, inventory rebalancing, and exception management.
- Ensure compliance with international trade regulations, customs requirements, Incoterms, and company policies.
- Drive continuous improvement initiatives to enhance service levels, improve efficiency, and reduce costs.
- Provide regular performance reporting and operational updates to management.
Requirements and Experience
- Minimum 2 years’ experience in logistics, supply chain, operations, or import/export coordination.
- Proven experience managing international shipments, multi-carrier networks, and 3PL providers in a fast-paced environment.
- Strong understanding of import/export processes, customs regulations, and international trade across UK, EU, US, and APAC markets.
- Experience working in both B2B and B2C logistics environments.
- Highly organised with excellent attention to detail and the ability to manage multiple priorities.
- Strong analytical, problem-solving, and communication skills.
- Proficient in Microsoft Excel.
About Lisa…
Lisa Eldridge is one of the world’s most celebrated make-up artists. Equally invested in creating educational tutorials for her loyal community as she is orchestrating her signature red-carpet look for celebrity friends or conceiving avant-garde concepts for catwalk and editorial, Lisa has established herself as the most recognised and trusted voice in beauty. An early mover in the digital world, best-selling author and driving force behind the creative direction of several luxury brands, Lisa is the beauty authority both novices and professionals turn to for guidance.
In 2019, decades of expertise and knowledge culminated in the launch of her eponymous brand. Representing Lisa’s impressive dexterity for colour alchemy both industry insiders and her loyal community describe her lip colours as ‘un-dupable’, while fashion bible, VOGUE describes the Seamless Skin Foundation: ’As close to a perfect foundation as you’re ever going to get’. A trusted disruptor at her core, Lisa continues to push the boundaries on colour, ingredients and techniques, guiding and inspiring her loyal community to experiment creatively and enhance their natural, unique beauty.
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