Project Manager – IT – AR

Project Manager

Position Summary: Digital & IT is a shared service between Kingston and Sutton councils providing digital and technology services. The role reports directly to the Portfolio Manager and is responsible for leading a range of projects across both councils, focusing on user‑centred, modern digital services.

Purpose of the Role: To deliver projects that meet user needs by providing strong operational leadership and ensuring high quality governance, budget, risk management and benefits realisation.

Key Activities

• Plan, coordinate and deliver projects using Waterfall, Prince2, Agile or Lean approaches.
• Maintain clear progress reporting, budgeting, risk registers and benefits tracking.
• Communicate effectively to stakeholders at all levels, providing accurate status updates and facilitating informed decision‑making.
• Manage resources, including virtual teams, contractors and vendor services, to optimise value and service quality.
• Co‑pilot and coach junior staff, fostering a culture of continuous improvement and innovation.
• Support commissioning, performance management and contract delivery to achieve value for money.
• Build strong partnerships with internal and external stakeholders, promoting equity, diversity and inclusive services.

Qualifications

Essential Experience

• Experience delivering high quality projects with proven track record of on‑time, on‑budget delivery.
• Knowledge of Waterfall, Prince2 and Agile (Scrum, Kanban) methodologies.
• Strong governance, risk, budget and benefits management skills.
• Excellent communication and stakeholder management abilities.
• Coaching or mentoring experience within project or cross‑functional teams.
• Understanding of Digital & IT strategy and value‑based delivery.

Preferable Experience

• Active participation in a Digital and IT community.
• Advocacy for appropriate governance tools and practices.
• Coaching in Agile and Lean practices.

Corporate Responsibilities

• GDPR compliance.
• Health and safety, volunteering and social impact.
• Engagement, collaboration and community cohesion.

This role may require flexible working arrangements, including attending meetings or events outside normal hours.

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