Operations Lead – Service Desk & Client Excellence

Gratte Brothers Technical Services Ltd is seeking a strategic leader to oversee a team of Account Managers and manage service delivery across a portfolio of contracts in Greater London. This role requires a commercially minded leader dedicated to developing high-performing teams and fostering strong client relationships.

The successful candidate will ensure operational excellence, adherence to health and safety policies, and overall commercial performance. The position offers a competitive salary along with opportunities for career growth in a supportive work environment.

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