Service Advisor – Premium Dealership (Manufacturer Training)
Are you an energetic, tech-literate professional ready to elevate your career? Join our high-performing Aftersales department in Brighton, where we offer a structured, manufacturer-accredited training pathway to turn your potential into industry‑leading expertise.
About Us
We are a premium franchised dealership group dedicated to continuous professional development and elite customer care. Our fast‑paced Brighton branch offers a supportive, high‑performance environment where your hard work is directly linked to excellent financial rewards. Whether you are already established in the automotive industry or looking to transfer your skills from a luxury retail background, we offer the ideal, stable platform to build a successful, long‑term career.
What is in it for you:
- Salary: £29,000 Base Salary + performance bonuses yielding a realistic £40,000 OTE.
- Hours: 08:00 – 18:00 (Monday to Friday) | 08:00 – 13:00 Saturdays on a 1 in 4 rotation.
- Perks: Structured, manufacturer‑accredited training pathways, competitive commission plan, clear career progression, and an attractive company benefits package.
What you will be doing:
- Customer Care: Serving as the primary connection between our premium clientele and workshop technicians regarding repair progress, maintenance, and service plans.
- Workflow Coordination: Seamlessly scheduling MOTs and service appointments while managing the allocation of our courtesy vehicle fleet.
- Administration & Growth: Ensuring customer files and technical job cards are thoroughly detailed, handling invoicing, and identifying natural vehicle upgrade opportunities.
- Problem Solving: Handling customer concerns promptly and empathetically to uphold our outstanding local reputation.
Requirements
Exceptional communication skills and a valid, full UK Driving Licence are essential. A background in a franchised dealership or a high‑end customer service environment is helpful but not essential.
Commutable Locations: Based in Brighton, making it an easy commute from Worthing, Hove, Eastbourne, and Lewes.
Apply Now: Click apply today to start a conversation with us.
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