24/7 Helpdesk Leader — Maximo & SLA Champion

Company: Mitie Group plc.
Apply for the 24/7 Helpdesk Leader — Maximo & SLA Champion
Location: Plymouth
Job Description:

Mitie Group plc. is seeking a Full-Time Operations Leader based in Plymouth to manage a 24/7 FM helpdesk, focusing on service efficiency and high performance. You will lead a customer-focused team, oversee compliance with statutory requirements, and proactively manage stakeholder communications.

The ideal candidate should excel in leadership and team development, with strong operational and negotiation skills. This role emphasizes engagement at all levels while ensuring the continuous improvement of services.

#J-18808-Ljbffr…

Posted: July 5th, 2026